Terms of service

Last updated 2026-08-11. The agreement between you and whoever operates Memoza. Most of it is not written yet, and the parts that are missing are marked rather than guessed.

Draft — not a reviewed legal document

This page is a shell. It is published because prices and a privacy notice that refers to "our terms" were already public, and a document that does not exist cannot be read. No lawyer has reviewed it.

Anything marked "Not written yet — a lawyer must supply this" has not been written. Do not rely on this page as a contract, and do not read a gap as a term that happens to be missing — it is a clause nobody has drafted.

Who you are agreeing with

Memoza is operated from the Netherlands. The identifying details of the operator belong on the imprint, and they are not on record here yet.

Not written yet — a lawyer must supply this

  • The legal entity that provides Memoza and therefore carries every obligation in this document — its registered name, legal form, address and Handelsregister number. The imprint has the same gap, and one answer fills both.

What Memoza is

Memoza serves practice questions for specific university courses, grades your answers, and keeps a per-concept mastery estimate that decides what you are asked next. Questions come from course packages that are validated before they are published — nothing is invented while you answer.

Calculations and algebraic answers are checked deterministically by a computer-algebra system. An AI model is used in two places only: written proofs in mathematics and written clinical reasoning in medicine, where it judges which steps of the marking rubric your work evidences. Every grade records which grader produced it. The privacy notice describes this in full, including exactly where that is shown to you on which screen.

Memoza is in beta, and nothing is for sale

Everything in the product today is free. There is no checkout anywhere on this site, no payment is taken, and nothing you do here creates a payment obligation.

The prices on the pricing page are the planned launch structure and are labelled as planned. They are an indication, not an offer. The renewal and cancellation sentences shown beside them describe how the plans are intended to work; they are not terms you are agreeing to, because the terms that would carry them are the ones missing below.

Not written yet — a lawyer must supply this

  • The subscription terms themselves: what is sold, when payment is taken, what renewal and cancellation oblige on each side, refunds, and how a price change reaches an existing subscriber.
  • The statutory right of withdrawal for EU consumers, and the express request and acknowledgement that let a student start using a digital service before that period ends.

Accounts

You can practise without an account; doing so creates a guest record with no name and no email. If you do create an account you give an email address and a password, and keeping that password to yourself is your responsibility. On a shared computer, sign out rather than closing the tab — signing out is what ends the session.

There is no self-service password reset. If you lose your password, write to [email protected] and a person verifies you and resets it by hand.

Not written yet — a lawyer must supply this

  • Eligibility and minimum age, what counts as acceptable use, what gets an account suspended, how either side ends the agreement, and what happens to your learning record when it does.

What your mastery score is, and is not

Your mastery score is an adaptive learning estimate. Its only job is to decide what you practise next. It is never an official academic judgement and it is not evidence of competence.

Formal academic use of Memoza results — for grades, credit, admission, or progression — is not permitted until that use has been separately assessed. This is the clause the privacy notice refers to.

Course content and the work you submit

Course packages are written or generated by Memoza and its contributors and are published under a version, so the questions you see can be traced to the package they came from.

The answers you submit are stored as an append-only record: your mastery estimate is rebuilt by replaying your whole attempt history, so an attempt is never silently edited. Deleting your data removes the record rather than rewriting it.

Not written yet — a lawyer must supply this

  • Ownership and licensing on both sides: the rights we hold in the course content, and the rights you grant us in the work you submit.

Availability, liability and the law that applies

Memoza is a beta. Features can change or be withdrawn while it runs, and this section is where a document would normally say what that means for you. It does not say it yet.

Not written yet — a lawyer must supply this

  • Warranties and their exclusion, the limits of our liability, and what is owed if the service is unavailable or a grade turns out to be wrong.
  • The law that governs this agreement and the courts that hear a dispute — including, for consumers, the protections of the country you live in that no choice of law can remove.

Changes

This page is dated. When written terms replace this shell that will be a visible change here, not a silent edit.

Not written yet — a lawyer must supply this

  • How a change is notified and when it takes effect, particularly for anyone who by then is paying.

Questions or corrections: [email protected]

Also on this site: Privacy · Imprint